Support

Need help with Sort & Stack? Most questions are answered below. If not, reach out — we read every email.

Email us directly

abirkan.aksoy@gmail.com

We respond within 2 business days.

Frequently Asked Questions

How do I play?

Drag a piece from the top queue into any tube. Stack 4 or more blocks of the same color in a row inside a tube — they pop automatically and you score points.

What are combos?

When a pop causes blocks above to fall and trigger another pop, that's a combo. Higher combos = bigger points, screen shake, and a colorful banner.

How do I earn 3 stars?

Reach the level's goal in fewer moves. The fewer the moves, the more stars. The 3-star threshold is shown on each level.

How do I get coins?

Every popped block gives 1 coin. You can also watch a free ad in the Store for +100 coins, complete daily logins for bonus coins, or buy coin packs.

What do power-ups do?

Undo — rewind your last move (100 coins)
Hint — show the best placement (100 coins)
Boost — tap any tube to empty it (100 coins)

If you don't have coins, tap the + badge on a power-up to watch an ad and use it free, or buy a coin pack.

How do leaderboards work?

Sign in to Game Center from Settings. Your highest single-level score, longest combo, and highest reached level are submitted automatically.

Can I remove ads?

Yes. In the Store, tap Remove Ads ($4.99). One-time purchase, all interstitial and rewarded ads gone. The free "Watch Ad" button for bonus coins remains available if you want it.

Why are levels locked?

Complete the previous level to unlock the next. Boss levels (every 25) are a bit harder — keep an eye out for the crown icon 👑.

I bought something but didn't receive it

Open Settings inside the game and tap Restore Purchases. If that doesn't work, email us your Apple purchase receipt and we'll resolve it within 24 hours.

The game is stuck / crashes

Try these steps:

1. Force-quit and reopen the app
2. Restart your iPhone
3. Make sure iOS is updated to the latest version
4. If the problem persists, email us with: iPhone model, iOS version, and what you were doing when it crashed

I want to delete my game data

All your progress is stored locally on your device. To wipe it, simply uninstall the app. There's no server data to delete — we don't store anything on our side.

How do I report a bug or suggest a feature?

Email us! We genuinely read every message. Include screenshots if you can. Suggestions help shape future updates.

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