Support
Need help with Lumera Light Party? Most questions have quick answers below.
If yours isn't here, email me directly — I read every message and
usually reply within a couple of days.
Email Support
Getting started
How do my friends join my room?
The host opens a room and shares a 6-digit code. Friends tap "Join"
on their iPhone and type the code. They can also scan a QR code or
tap "Auto-discover" to find rooms nearby. Make sure Bluetooth and
Local Network access are allowed for the app.
How many phones can join one room?
Up to 8 iPhones total per room (1 host + 7 guests).
Do guests need to pay?
No. Guests always join for free. Only the host needs Lumera Pro
to open a room.
Auto Mode & music
Auto Mode isn't reacting to music.
Auto Mode uses the host phone's microphone to listen to the room.
Make sure the music is loud enough for the mic to hear it, and that
the host phone is near the speaker (not muffled in a pocket). Check
iOS Settings → Lumera Light Party → Microphone is ON.
Does Lumera Light Party record audio?
No. The mic input is analysed on-device only for beat detection and
is never recorded, saved, or sent anywhere. See our
Privacy Policy.
Connectivity
Why does my phone keep losing the room?
Lumera Light Party uses Bluetooth + local Wi-Fi for peer-to-peer sync.
Make sure all phones have Bluetooth and Wi-Fi on (you don't
need actual internet, just the radios). Stay within roughly the
same room.
"Local Network" permission keeps asking — why?
iOS requires explicit permission for apps to discover devices on the
local network. If you tapped "Don't Allow" by mistake, open
Settings → Lumera Light Party → Local Network and turn it ON.
Lumera Pro
What does Pro unlock?
Hosting. As a Pro subscriber you can open rooms, run the DJ booth,
pick from all 15 light modes, and host all 10 party games. Guests
don't need Pro.
How do I manage or cancel my subscription?
On your iPhone: Settings → tap your name at the top → Subscriptions
→ Lumera Pro. You can change plan or cancel anytime there.
Cancellations take effect at the end of the current period.
I bought Pro on another iPhone — how do I restore it?
Open Lumera Light Party → Settings → Restore Purchases. Make sure you're
signed into the same Apple ID you used for the original purchase.
I'm not seeing my purchase / "Product unavailable".
This usually clears up within a few minutes after a fresh App Store
sync. If it persists, force-quit the app and try again. Still stuck?
Email me with your purchase date and Apple ID region.
Safety
Photosensitivity warning
Lumera Light Party uses strobes and intense flashing colors. Do not use
the app if you or anyone present has photosensitive epilepsy or any
seizure disorder. Take breaks during long sessions.
Still stuck?
Email abirkan.aksoy@gmail.com.
Including your iPhone model, iOS version, and Lumera Light Party version
(Settings → About) helps me debug faster.