Tonewise Support

Tonewise is a chromatic tuner, metronome and drone for musicians. Need help? Email support@tonewise.app.

FAQ

The tuner isn't detecting my note.

Make sure microphone access is enabled (iOS Settings → Tonewise → Microphone), play a single sustained note close to the device, and reduce background noise.

How do I tune a transposing instrument (Bb, Eb…)?

Open Settings (gear icon) → Tuner → Transposing instrument, and pick your key. The displayed note name will match what you read on the page.

What is the Drone tab for?

It plays a sustained reference pitch so you can practise intonation by playing or singing against it.

How does the Tempo Trainer work?

In the Metronome tab, tap the runner icon. Enable it and set how much to speed up and how often; the tempo increases automatically as you play.

Is my audio recorded?

No. Audio is analysed live on your device and never recorded or sent anywhere.

Contact

support@tonewise.app